VEHICLE RENTAL TERMS & CONDITIONS

REQUIRED FOR RENTAL

  • Valid Original Driver’s Licence — Issued by the driver’s country of origin.
  • Rental Payment — Payable by Visa, Mastercard, American Express, or cash. A valid credit card is required for all rentals, including cash payments.
  • Optional Extra Protection (EP) — Available to reduce the applicable damage excess.
  • Additional Charges — Any applicable optional extras or service charges.
  1. RENTAL PRICE

The rental price is based on the vehicle category, rental dates, season, availability, and applicable market conditions.

Unless otherwise stated in the rental agreement, the rental price includes:

  • Unlimited mileage
  • Comprehensive motor vehicle insurance, subject to the applicable policy terms and exclusions
  • Third-party liability coverage as required by applicable Barbados law
  • Theft protection, subject to the applicable insurance terms
  • The first two (2) authorised drivers
  • 24-hour roadside and accident assistance
  • Hotel, villa and private-residence delivery and collection, subject to availability and applicable conditions
  • Applicable VAT
  • Car Rental Levy, where applicable and as required under Barbados law

Additional products, services, fees, protection options, and charges may apply as described in these Terms & Conditions or the rental agreement.

  1. CAR RENTAL LEVY

The Barbados Car Rental Levy (CRL) applies to vehicle rentals in Barbados.

The CRL took effect on October 15, 2025 and applies to rentals by both residents and non-resident visitors. The current rate is:

  • US $2.50 / BBD $5.00 per rental day
  • Maximum US $17.50 / BBD $35.00 per rental, equivalent to seven days

No additional CRL is charged after the seven-day maximum has been reached. The CRL is included in the daily rental fee and should be itemised on the applicable rental receipt or invoice.

The former Visitor Driving Permit requirement was abolished effective October 15, 2025.

  1. RENTAL PERIOD AND RATES

Vehicles are rented on a 24-hour basis.

  • 24-Hour Rental Periods: Rentals are calculated in 24-hour periods. For example, a vehicle collected at 9:00 a.m. should be returned by 9:00 a.m. the next day. This would be considered a one (1) day rental.
  • Rental Rates: Rates are subject to change due to seasonal demand and promotional offers. Once a reservation is confirmed, the quoted rental rate will be honoured.

The rental period begins and ends at the agreed vehicle collection/delivery location and time.

Rates may vary depending on:

  • Vehicle type
  • Rental duration
  • Season
  • Availability
  • Market conditions
  • Special offers or promotional rates

A late-return charge may apply where the vehicle is returned after the agreed return time.

Clients who require additional rental time should contact Lux Caribbean Rent A Car Ltd. as early as possible. An extension is subject to vehicle availability and approval by Lux Caribbean Rent A Car Ltd.

  1. PAYMENT

Full payment for the rental is required before or at the commencement of the rental unless otherwise agreed in writing.

We accept payment by:

  • Visa
  • Mastercard
  • American Express
  • Cash in accepted currencies, where available

A valid credit card in either of the first two (2) authorised driver's name is required for the applicable security deposit/pre-authorisation.

The credit card must have sufficient available credit to accommodate the applicable pre-authorisation.

  1. DRIVER REQUIREMENTS

The Hirer/Driver must meet the following requirements:

  • Be over 25 years of age at the time of rental.
  • Have held a valid driver's licence for no less than three (3) years.
  • The maximum age limit for Hirers/Drivers is 80 years old.
  • Hirers/Drivers between 75 and 80 years of age must provide a medical certificate from a doctor in their home country or from a doctor in Barbados confirming that they are medically fit to operate a motor vehicle.
  • Hold a valid driver's licence that permits them to legally operate the rental vehicle in Barbados.
  • Present their original driver's licence, issued by their country of origin, at the time of rental. Photocopies, photographs, or digital copies may not be accepted.
  • Meet all applicable legal requirements for driving in Barbados.
  • Not be prohibited or disqualified from driving.

Lux Caribbean Rent A Car Ltd. reserves the right to verify the driver's licence and any supporting documentation before releasing the rental vehicle.

The Hirer/Driver must comply with all applicable laws and requirements governing the lawful operation of a motor vehicle in Barbados.

These age, licence-history, and documentation requirements are Lux Caribbean Rent A Car Ltd.'s rental requirements and are in addition to any requirements imposed by applicable Barbados law.

  1. AUTHORISED DRIVERS

The rental vehicle may only be driven by:

  1. The primary driver named in the rental agreement; and
  2. Any additional driver formally authorised and recorded by Lux Caribbean Rent A Car Ltd.

The standard rental includes two (2) authorised drivers. An additional driver may be added for US $5.00 per day per driver. A maximum of two (2) additional drivers may be added to the rental agreement, provided that all additional drivers meet Lux Caribbean Rent A Car Ltd.’s driver requirements and are properly authorised under the rental agreement.

No person who has not been authorised by Lux Caribbean Rent A Car Ltd. may operate the rental vehicle. This will void the insurance coverage on the rental.

The Client is responsible for ensuring that every authorised driver complies with these Terms & Conditions and the rental agreement.

  1. MOTOR VEHICLE INSURANCE

Under the Barbados Road Traffic Act, a motor vehicle may not be used on a public road unless the required policy of insurance or other qualifying security covering third-party risks is in force.

Insurance coverage is subject to the insurer's policy, the rental agreement, these Terms & Conditions, applicable exclusions, and the circumstances of the loss or damage. Nothing in these Terms & Conditions extends insurance coverage beyond what is provided under the applicable insurance policy.

  1. INSURANCE & PROTECTION OPTIONS

We want you to enjoy your rental with confidence. Every Lux Caribbean Rent A Car Ltd. vehicle is covered by comprehensive insurance, with additional protection options available to reduce your financial responsibility in the event of covered vehicle damage.

Please review the following coverage, exclusions, and security deposit requirements before starting your rental.

Fully Comprehensive Insurance

All vehicles are fully insured under comprehensive coverage in accordance with the Laws of Barbados and the terms and conditions of the rental agreement.

Base insurance includes:

  • Third-party liability coverage
  • Theft coverage
  • Comprehensive coverage for covered vehicle damage

OPTION #1

Extra Protection (EP) — Recommended

For additional peace of mind, we recommend our Extra Protection (EP) plan at a cost of   US $25.00 per day.

EP reduces your vehicle deductible/excess to US $250.00 if the rental vehicle is damaged, provided the vehicle is operated in accordance with the terms and conditions of the rental agreement. The client is responsible for the full cost of repair or replacement of these excluded items.

Additional charges may apply for roadside assistance where permitted under the rental agreement.

Security Deposit

At vehicle delivery, a US $250.00 pre-authorization hold will be placed on the client's credit card.

Please note: Debit cards and cash cannot be used for the security deposit pre-authorization.

OPTION #2.

Collision Damage Waiver (CDW)

The rental rate includes Collision Damage Waiver (CDW) plan at a cost of US $12.50 per day.

CDW will be the client's financial responsibility to cover damage to the rental vehicle resulting from a collision, loss or theft.

CDW is not insurance. It is a waiver provided under the terms and conditions of the rental agreement.

With CDW, the applicable security deposit is a US $1,250.00 pre-authorization hold on the client's credit card.

  1. WHAT CDW AND EP DO NOT COVER

CDW and EP do not cover damage to, loss of, or replacement of the following items.

 Client remains responsible for:

  • Tyres
  • Rims
  • Wheel covers/caps
  • Windshields/windscreens
  • Interior and Exterior Mirrors
  • Vehicle accessories
  • Lost and damaged of keys/key fobs
  • Interior or upholstery soil, tear, stain or damage caused by smoking, drinking and eating

The Client is responsible for the full cost of repair or replacement of excluded items stated above.

A non-refundable US $25 administration fee may apply where additional administrative work is required in connection with an excluded damage claim.

Additional charges may apply where permitted by the rental agreement, including charges resulting from prohibited use, negligence, unauthorised drivers, or other breaches of the rental agreement.

  1. SECURITY DEPOSIT / CREDIT-CARD PRE-AUTHORISATION

A credit-card pre-authorisation is required at the beginning of the rental.

The pre-authorisation is not necessarily a final charge. It places a temporary hold on available credit on the Client's card.

Protection Plan

      Maximum Deductible / Excess            

Credit-Card Pre-Authorisation

Extra Protection (EP) – Recommended

      US $250.00

US $250.00

Collision Damage Waiver (CDW)               

      US $1,250.00             

US $1,250.00

If the vehicle is returned and inspected, provided there is no new damage or other outstanding amounts, the hold will be released. The release is processed through the client's financial institution and may take 1–5 business days or longer to appear in the client's available credit, depending on the issuing bank.

Debit cards and cash are not accepted for the security pre-authorisation.

If damage or another chargeable amount is identified, Lux Caribbean Rent A Car Ltd. may retain an appropriate amount from the pre-authorisation or process an applicable charge in accordance with the rental agreement.

Amounts may include, where applicable:

  • Damage within the Client's applicable deductible/excess
  • Excluded damage
  • Repair or replacement costs
  • Lost or damaged keys
  • Cleaning charges
  • Administrative charges
  • Loss-of-use charges where permitted
  • Other amounts properly due under the rental agreement
  1. VEHICLE CONDITION

The Client must inspect the vehicle at collection/delivery and notify Lux Caribbean Rent A Car Ltd. of any existing damage or condition that has not already been recorded.

The Client accepts responsibility for the vehicle from the time it is delivered or collected until it is returned to Lux Caribbean Rent A Car Ltd. or its authorised representative.

The vehicle must be returned in substantially the same condition as when provided, subject to normal wear and tear.

  1. VEHICLE USE RESTRICTIONS

The rental vehicle must be used responsibly and in accordance with the laws of Barbados and these Terms & Conditions.

The Client must not:

  • Use the vehicle for an illegal purpose;
  • Allow an unauthorised person to drive the vehicle;
  • Use the vehicle for racing, speed testing, or competitive driving;
  • Use the vehicle for towing unless specifically authorised by Lux Caribbean Rent A Car Ltd.;
  • Use the vehicle off-road or on unsuitable roads where this may cause damage;
  • Use the vehicle while impaired by alcohol, drugs, or any substance that affects the ability to drive safely;
  • Transport hazardous or unlawful materials;
  • Sub-rent, sell, transfer, or otherwise give possession of the vehicle to another person;
  • Make mechanical modifications to the vehicle;
  • Remove, alter, or tamper with vehicle safety or identification equipment;
  • Deliberately or recklessly damage the vehicle.

Any protection or waiver may be invalidated or limited where the vehicle is used in breach of the rental agreement or applicable law.

  1. FUEL

The vehicle will normally be supplied with a specified fuel level.

The Client must return the vehicle with the same fuel level as at the beginning of the rental.

If the vehicle is returned with less fuel than required, the Client may be charged for the missing fuel and any applicable refuelling/service charge.

If the vehicle is returned with more fuel level than at the beginning of the rental Lux Caribbean Rental A Car Ltd. is not obligated to refund you.

  1. ROADSIDE ASSISTANCE

Lux Caribbean Rent A Car Ltd. provides 24-hour roadside and accident assistance during the rental period.

In the event of a breakdown, the Client should contact Lux Caribbean Rent A Car Ltd. immediately.

The Client must not authorise repairs or engage a repair service without prior approval from Lux Caribbean Rent A Car Ltd., except where immediate action is reasonably necessary for safety.

The Client should provide the vehicle location, a description of the problem, and any other information requested by Lux Caribbean Rent A Car Ltd.

  1. ACCIDENTS

If the rental vehicle is involved in an accident:

  1. Protect yourself and others

Stop safely, switch off the engine where appropriate, and activate hazard lights.

  1. Contact Lux Caribbean Rent A Car Ltd. immediately
  2. Do not admit, make statements accepting responsibility for the accident or agree to settle a claim with another party while at the scene of an accident. Do not remove car or leave accident scene. Contact Lux Caribbean Rent A Car Ltd. and await further instructions.
  3. Contact the authorities where required

For emergencies involving injuries, contact the appropriate emergency services.

For police assistance in Barbados, the police emergency number is 211.

  1. Obtain a police report where required

The Client must cooperate with any police, insurer, or other investigation and obtain or assist in obtaining the required accident report.

  1. Record the accident

Where it is safe to do so, take photographs of:

  • The rental vehicle
  • Other vehicles
  • The surrounding area and time of accident
  • Road conditions
  • Visible damage
  • Relevant road signs or markings
  1. Cooperate with Lux Caribbean Rent A Car Ltd.

The Client must provide accurate information and cooperate fully with Lux Caribbean Rent A Car Ltd. and its insurer.

Failure to report an accident promptly may affect the availability of protection or insurance coverage.

  1. DAMAGE, LOSS OR THEFT

The Client must notify Lux Caribbean Rent A Car Ltd. immediately of any:

  • Accident
  • Collision
  • Theft
  • Attempted theft
  • Damage
  • Mechanical problem
  • Warning light
  • Loss or Damage of keys/ key fob
  • Other event that may affect the vehicle

The Client must take reasonable steps to protect the vehicle from further damage.

The Client must not arrange major repairs or dispose of damaged parts without approval from Lux Caribbean Rent A Car Ltd., unless required for immediate safety.

  1. TYRES, WINDSHIELDS, KEYS AND EXCLUDED ITEMS

The Client remains responsible for excluded items identified in these Terms & Conditions, including:

  • Tyres
  • Rims
  • Wheel covers/caps
  • Windshields/windscreens
  • Mirrors
  • Accessories
  • Keys and key fobs
  • Interior or upholstery damage caused by smoking, eating, or drinking

The applicable protection plan does not automatically reduce the Client's responsibility for these items.

  1. SMOKING AND VEHICLE CLEANLINESS

All Lux Caribbean Rent A Car Ltd. rental vehicles are non-smoking vehicles. Smoking, vaping, or activities that leave a persistent odour inside the vehicle will incur a US $300.00.

Excessive debris, stains, or other abnormal contamination will incur a US $300.00 cleaning/valet charge.

No animals are allowed.

The vehicle should be returned reasonably clean and free from excessive rubbish or debris.

  1. DELIVERY AND COLLECTION

Delivery and collection may be available at:

  • Hotels
  • Villas
  • Private residences
  • Other agreed locations

Island-wide delivery and collection is FREE.

Airport delivery/return fee of US $10 is applied

Delivery and collection arrangements are subject to availability and the agreed rental schedule.

  1. OUT-OF-HOURS SERVICE

An out-of-hours service fee of US $25.00 is applied to approved deliveries and collections requested outside normal operating hours i.e. before 7:00 AM or after 6:00 PM.

Kindly contact our office the following morning to reschedule a new delivery time for arrivals and delays after 9:00 PM.

  1. CHILD AND INFANT SEATS

Child, infant, and booster seats may be available at an additional charge of US $5.00 per day or US $30.00 per week. The Client is responsible for ensuring that the child seat is used and secured appropriately.

  1. SURFBOARD RACK

A surf rack may be available for US $5.00 per day or US $30.00 per week. The Client is responsible for properly securing any equipment transported using the rack and for any damage resulting from improper use or loading.

  1. RENTAL EXTENSIONS

If the Client wishes to extend the rental period, Lux Caribbean Rent A Car Ltd. must be contacted at least 24 hours before the scheduled return time, where reasonably possible.

An extension is subject to:

  • Vehicle availability
  • Updated rental charges
  • Continued validity of the applicable insurance/protection arrangements
  • Approval by Lux Caribbean Rent A Car Ltd.

The Client must not retain the vehicle beyond the agreed return time without authorisation.

  1. LATE RETURNS

One (1) full day’s rental rate will be charge for all rentals returned two (2) or more hours late.

  1. CANCELLATIONS

Clients should contact Lux Caribbean Rent A Car Ltd. as soon as possible if they need to cancel a reservation. Cancellation charges, if any, will depend on the applicable booking terms, rate conditions, and the timing of the cancellation.

 

  1. REFUNDS

Approved refunds may be subject to a US $25.00 administration fee, unless otherwise required by applicable law or expressly stated in the applicable booking terms.

Refund processing times may depend on the payment method and the Client's financial institution.

  1. TRAFFIC FINES, PARKING AND OTHER PENALTIES

The Client is responsible for fines, penalties, parking charges, tolls, traffic violations, and other charges incurred because of the Client's use of the vehicle during the rental period.

Where Lux Caribbean Rent A Car Ltd. receives a notice or incurs an administrative cost relating to a violation during the Client's rental, the Client may be responsible for the applicable amount and any reasonable administrative fee permitted by the rental agreement.

  1. LOSS OF PERSONAL PROPERTY

The Client is responsible for personal belongings left inside the vehicle. Lux Caribbean Rent A Car Ltd. is not responsible for loss or damage to personal property left in the vehicle, except to the extent liability cannot lawfully be excluded. Clients should remove all personal belongings when returning the vehicle.

  1. BREAKDOWNS AND MECHANICAL PROBLEMS

The Client must immediately report any mechanical problem, warning light, unusual noise, or other issue that could affect the safe operation of the vehicle.

The Client must stop operating the vehicle where continued driving could reasonably cause further damage or create a safety risk.

Failure to report a mechanical problem promptly may result in the Client being responsible for additional damage caused by continued operation.

  1. PROTECTION AND INSURANCE LIMITATIONS

CDW and EP are contractual protection arrangements and do not replace the underlying motor vehicle insurance.

Protection may be reduced, excluded, or unavailable where the Client:

  • Uses an unauthorised driver;
  • Uses the vehicle for a prohibited purpose;
  • Drives while impaired;
  • Provides false or misleading information;
  • Fails to report an accident;
  • Leaves the scene of an accident unlawfully;
  • Uses the vehicle in a manner prohibited by the rental agreement;
  • Intentionally or recklessly damages the vehicle;
  • Fails to take reasonable steps to prevent further damage;
  • Breaches applicable insurance conditions.

The exact scope of insurance coverage is determined by the applicable insurance policy and the rental agreement.

  1. SECURITY AND INSPECTION AFTER RETURN

Upon return, Lux Caribbean Rent A Car Ltd. will inspect the vehicle for:

  • New damage
  • Missing equipment
  • Missing or damaged keys/key fobs
  • Interior damage
  • Excessive dirt or debris
  • Fuel level
  • Other matters relevant to the rental agreement

Where possible, the Client may participate in the return inspection.

If additional damage or charges are identified after return, Lux Caribbean Rent A Car Ltd. will contact the Client and apply the applicable charge in accordance with the rental agreement.

  1. PUBLIC HOLIDAYS

Lux Caribbean Rent A Car Ltd. may have modified operating hours on public holidays.

The office is closed on Christmas Day and Easter Sunday.

Clients should make delivery, collection, and return arrangements in advance where a public holiday may affect the rental schedule.

The Client remains responsible for excluded items identified in these Terms & Conditions, including:

The Client remains responsible for excluded items identified in these Terms & Conditions, including:

 

  1. COMPLIANCE WITH BARBADOS LAW

All vehicle rentals are subject to the laws applicable in Barbados.

The Client must comply with:

  • Barbados road traffic laws;
  • Applicable insurance requirements;
  • Traffic signs and regulations;
  • Lawful instructions from police and other authorised authorities;
  • The rental agreement; and
  • These Terms & Conditions.

Barbados law requires appropriate third-party motor vehicle insurance or qualifying security for use of a motor vehicle on a public road.

Nothing in these Terms & Conditions is intended to remove or reduce any mandatory right, protection, or requirement that applies under Barbados law.

  1. CLIENT RESPONSIBILITY

The Client is responsible for the vehicle throughout the rental period and must use it responsibly.

The Client must notify Lux Caribbean Rent A Car Ltd. promptly of anything that could affect the vehicle, the rental agreement, or the availability of insurance or protection.

The Client remains responsible for amounts properly due under the rental agreement, including applicable deductibles, excluded damage, fees, fines, and other authorised charges.

 

  1. CHANGES TO THESE TERMS & CONDITIONS

Lux Caribbean Rent A Car Ltd. may update these Terms & Conditions from time to time to reflect changes in applicable law, insurance requirements, government taxes or levies, rental procedures, vehicle categories, products, or services. The Terms & Conditions applicable to a particular rental will be those accepted by the Client at the time of booking or rental, except where changes are required by applicable law.

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